Delivery Policy

1. Introduction

This Delivery Policy sets out our policy relating to the delivery of products purchased on our website. It should be read in conjunction with our Terms of Sale and our Returns Policy.

2. Delivery locations

Delivery to most destinations is possible.  Please use the drop-down menu at the shopping cart to choose your delivery option.

Feel free to contact us if you are unsure whether we can deliver to your location.

3. Delivery charges

Our delivery charges are calculated according to the weight of the item and the quantity ordered and delivery destination. However, FREE postage and packaging applies to any orders over £50.00 sent by Royal Mail 1st Class post.

Please use the drop-down menu at the shopping cart to choose your delivery option. Unless otherwise stated or requested, all items will be sent Royal Mail 1st class post.

Delivery charges will vary from time to time; we will inform you of any variation of delivery charges before the contract between us for the supply of products comes into force.

4.  Order dispatch

Subject to stock availability, orders will usually be dispatched by Royal Mail 1st class post within two working days.

5.  Heavy goods and large orders

Where products ordered are over the maximum weight or volume for standard carriage charges, an additional delivery charge may apply. The maximum weight and volume per delivery for standard charges varies with different courier companies. After we receive your order, we will provide you with a quote for any such additional delivery charges. We will inform you via phone or email, and you will have the option of continuing with the order, or cancelling it.

6. Collections

We offer a call and collect service.  If you request to use our call and collect service, we will contact you once we have confirmed that the products you wish to purchase are available, to advise you of the time when the products will be available for collection.

Some items on the website are for collection only due to weight and size. These items can be collected from SL4 4SY (Winkfield, Berkshire) or RG12 7LQ (Bracknell, Berkshire).